All transit riders in the St. Louis Metro Area has the right to:

• Equitably reliable, affordable and efficient transit for all riders
• Cooperation between all transit agencies in the region to allow for fluidity and simplicity of travel
• Transparent and easily used lines of communication between transit agencies and riders with mechanisms in place to address and respond to rider concerns
• Helpful, courteous service from employees of all regional transit agencies
• Safe, clean and regularly maintained transit facilities throughout the entire Metro region
• Accurate signage and up to date transit information made available aboard all buses, trains, transit stations and connecting bus stops
• Current schedules, routes and ridership data available online